Privacy Policy

Last Updated: 1st June 2026

Contact Email: hello@clockdm.com

This privacy policy (the "Privacy Policy") applies to your use of the website and services offered by ClockDM, having its registered operations located in Mumbai, India, hosted on https://clockdm.com and its related platforms (collectively, the “Website” or “Service”).

Definitions

The terms “We”, “Our”, and “Us” refer to ClockDM, and the terms “You”, “Your”, and “User” refer to you as a user of ClockDM.

The term “Personal Information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

Scope

This Privacy Policy applies to the personal information that relates to:

  • Users of our website where this policy is posted, including https://clockdm.com (“Site”), hosted applications, and downloadable services.
  • Current, former, and prospective buyers and sellers utilizing our Services.
  • Affiliates participating in our programs.
  • Individuals communicating with us, subscribing to newsletters, or participating in surveys and promotions.

Information We Collect

We collect information to provide and continually improve our services. This includes:

1. Information You Directly Provide:

  • Registration and Account Details: Name, username, email, phone number, and linked external accounts.
  • Payment and Billing: Invoice contact name, billing address, and payment details processed via secure payment gateways.
  • Communications: Records of your contacts, technical support logs, and feedback.

2. Information from Third Parties:

  • Social Media & Platforms: Information received when linking or signing in to ClockDM with third-party platforms (like Instagram or Meta).
  • Service Providers: Device details, IP addresses, and unique logs sent by analytics tools.

3. Information Collected Automatically:

  • Device & Browsing Info: IP address, device model, operating system, browser type, and location details collected using cookies and pixel tags.
  • Usage Metrics: Link clicks, feature usage, workflow triggers configured, and duration of active sessions.

How We Use Your Information

We process your personal information for the following purposes:

  • To provide, operate, and maintain our Services.
  • To troubleshoot bugs, improve the user experience, and analyze application traffic.
  • To handle payments, billing, and send important service-related notices.
  • To prevent fraud, monitor security incidents, and ensure platform integrity.
  • To comply with regulatory obligations and legal processes in India and other active jurisdictions.

Legal Bases for Processing

We process personal information under the following legal bases:

  • Performance of a Contract: To complete transactions and deliver services you request.
  • Legitimate Business Interests: For product improvement, security monitoring, and customer support.
  • Compliance with Law: To adhere to corporate, tax (GST), and security regulations.
  • Consent: Where you have explicitly opted-in to receive promotional communications.

Disclosure of Information

We may share your information with trusted third parties under these circumstances:

  • Service Providers & Content Creators: IT vendors, hosting providers, payment gateways, and data analysts working on our behalf.
  • Compliance & Safety: In response to court orders, government requests, or to enforce our Terms & Conditions and protect user safety.
  • Business Transfers: During mergers, acquisitions, or restructuring.

Cookies and Analytics

We use cookies, pixel tags, and analytics services (such as Google Analytics) to track usage and optimize performance. You can adjust your browser settings to refuse cookies, though some platform features may become unavailable as a result.

Data Deletion and Rights

You can review, edit, or update your account information from your profile settings. If you wish to delete your account or request the erasure of your personal data, you may email us at hello@clockdm.com. On receiving your request, we will delete your data provided there is no outstanding legal or regulatory obligation to retain it.

International Transfers

As ClockDM operates globally, we and our cloud service providers may transfer and access your personal information in jurisdictions that might have different data protection laws. We ensure all external transfers comply with standard security policies and data protection requirements.

Security Measures

We implement industry-standard administrative, physical, and technical safeguards to secure your personal information. However, please note that no internet transmission is 100% secure, and we advise users to protect their account passwords diligently.

Complaints and Grievance Officer

For any complaints or concerns regarding your personal data or privacy practices under this policy, please reach out in writing to our designated Grievance Officer:

Data Protection & Grievance Office
ClockDM
Mumbai, India
Email: hello@clockdm.com